This unit specifies the competencies required to provide first aid services. It involves assessing
the nature and extent of injury or disease, providing first aid intervention, evaluating first aid
intervention and winding-up first aid intervention.
- Teacher: Miriam User
This unit covers competencies required to effectively apply work ethics and practices. It
involves the ability to: conduct self-management, promote ethical work practices and values,
promote teamwork, manage workplace conflicts, maintain professional and personal
development, apply problem-solving and promote customer care.
- Teacher: Miriam User